What is design? (voicemail fail edition)

I was talking to a client on the phone earlier today who told me that the last time they called (and I hadn’t been able to answer), my provider played a recorded message to the effect that “the number they’d called was not in service” or that my number “does not exist in the system” (I’m paraphrasing).
…keep reading What is design? (voicemail fail edition) >

Skeleton key security

Nearly 40 years ago, my family moved to a typical Maritime neighbourhood. Something that stands out in my memory (aside from the nightmarish floral-print wallpaper in my bedroom), was that my bedroom door and the bathroom door each had skeleton keys in their locks. I’d only seen skeleton keys in movies before.

skeleton key illustration

It wasn’t long before I discovered that these keys — while not quite identical — were interchangeable: each key could unlock the other door.

…keep reading Skeleton key security >

Google Analytics has been removed

I’ve been considering doing this for a while. The controversy surrounding Apple’s decision to enable third-party ad blockers in iOS 9 made me think more about the underlying tracking that (to me) represents one of the most objectionable elements of online advertising. As a result, I have removed Google Analytics from this site. …keep reading Google Analytics has been removed >