The Queen’s University Faculty of Education has an excellent reputation among Canadian universities for delivering high-quality programs. Their website did not reflect their innovations and accomplishments. When they decided to revamp it, we were hired to provide web design, development, consulting and training, and recommendations for marketing and branding.
Our first step was to conduct an audit of Faculty of Education site, and its associated sites, followed by a competitive analysis.
To determine the students’ needs, we surveyed undergraduate and graduate students and conducted face-to-face interviews. We also conducted usability testing among target audiences. We interviewed faculty members and staff to gain an understanding of their needs and responsibilities in maintaining the site.
In collaboration with the Queen’s Faculty of Education team, we developed a site structure that reflected students’ needs and was easy to maintain in-house. Involving the faculty, staff, and students ensured a smooth implementation and minimum disruption.
Upon completion of the site, we conducted hands-on workshops at Queen’s. The training covered content development, usability and web standards. We also created an online Style Guide to ensure consistency and easy maintenance.
The Faculty acknowledged Tantramar Interactive on the recently-launched website.
- Queen’s University Faculty of Education web site [retired]
- Queen’s University — Continuing Teacher Education [retired]